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Report No. 38 – January to March 2007

This report contains details of 31 cross-border complaints cases handled by the EASA’s cross-border complaints system and closed during the period January-March 2007. 28 of these to allegations of misleadingness and 3 cases related to allegations of offensiveness. The media concerned are direct mail (27 cases), Internet (1 case) and TV (3 cases).

Case AdvertiserID Medium Consumer Origin Origin Complaint OutCome
1719 Menary's Clothing TV IRL UK O Complaint not upheld
Case closed
1757 Pro Activ solutions cosmetics TV IRL UK O Complaint not pursued
Case closed
1759 Walker's Crisps TV IRL UK O Complaint not upheld
Case closed
1745 Aer Lingus INT IRL UK M Complaint upheld
Case closed
1739  1740  1742-44
1746-56
1762-68
1770-73
1775
Construct Data Publishers DM S, FIN, SA, Israel A M Complaint transferred to appropriate authority
Case closed