Consejo de Autorregulación y Etica Publicitaria
Council of Self-Regulation and Advertising Standards

Guardia Vieja 255, oficina 1604, Providencia, Santiago de Chile, Chile
Tel: +562 2331 04 41 | Fax: +562 2331 04 42
Email Website

 

Complaints handling

  • CONAR handles complaints from consumers, competitors and other interested parties
  • Fee:
    • Consumer complaints – ​Free
    • Competitor complaints – UF 50 (Members) / UF 70 (Non-members) 
  • Complaints must be submitted via an online form or in writing
  • File a complaint
  • View decisions

 

Copy advice

  • Copy advice is available to all
  • Fee:
    • Members – 3 copy advices for UF 25, express service increases the price by 50%
    • Non-members – 3 copy advices for UF 30, express service increases the price by 50%
  • Feedback is given within maximum 5 working days