POLAND

Związek Stowarzyszeń Rada Reklamy

Union of Associations Advertising Council

Ul. Grottgera 9 lok. 3 00-785 Warsaw, Poland
Tel: +48 22 621 31 94 | Fax: +48 22 629 18 89
Email | Website

Complaints handling

  • Rada Reklamy handles complaints from consumers, competitors and other interested parties
  • Fee:
    • Consumer complaints – Free 
    • Competitor complaints – Free (Rada Reklamy members) and PLN 5,000 (non-members)
  • Complaints must be submitted via an online form or in writing
  • File a complaint
  • View decisions

Copy advice

  • Copy advice is available to all
  • Fee:
    • Members – Free
    • Non-members – PLN 1,000 + VAT (250€)
  • Feedback is usually given within 3 working days

POLAND