National Council for Self-Regulation

 

 

 

Национален съвет за саморегулация
National Council for Self-Regulation 

14, San Stefano Str, entr. B, fl. 3 (BACA), Sofia 1504, Bulgaria
Tel: +359 888 320 266 | +359 886 695 616
Email Website

 

Complaints handling

  • NCSR handles complaints from consumers, competitors and other interested parties
  • Fee: Free
  • Complaints must be submitted via an online form or in writing
  • File a complaint
  • View decisions

 

Copy advice

  • Copy advice is available to all
  • Fee:
    • Members – 3 free copy advices are included in the annual membership fee. Any additional advice costs BGN 50
    • Non-members – BGN 150 for a normal request and BGN 250 for express service
  • Written review is generally given in 3 working days after presentation of all the required information
  • Express service guarantees a response within 24 hours