The Advertising Self-Regulatory Board

 

 

 

 

Reklam Özdenetim Kurulu
The Advertising Self-Regulatory Board

Yanarsu Sokak, No: 58/ 2 Etiler, 34337 Istanbul, Turkey
Tel: +90 212 351 63 70 | Fax: +90 212 351 64 13
Email Website

 

Complaints handling

  • RÖK handles complaints from consumers, competitors and other interested parties
  • Fee:
    • Consumer complaints – Free
    • Competitor complaints – 2,000 TL + VAT (agencies, media and others) and 4,000 TL + VAT (advertisers)
  • Complaints must be submitted via an online form or in writing
  • File a complaint

 

Copy advice

  • Copy advice is available to all
  • Fee:
    • Members of the Turkish Association of Advertisers – Free
    • Requests from outside Turkey – 400€ + VAT
  • Feedback is usually given within 3 working days