FINLAND

Finland has two advertising standards organisations, both of which are run by the Finnish Chamber of Commerce. The Council of Ethics in Advertising handles ethical issues in advertisements, and the Board of Business Practice deals with business-to-business disputes about unfair commercial practices.

Mainonnan eettinen neuvosto

The Council of Ethics in Advertising Finland

Keskuskauppakamari, PO Box 1000, 00101 Helsinki, Finland
Tel: +358 9 42 42 62 00 | Fax: +358 9 42 42 62 57
Email | Website

Complaints handling

• MEN handles complaints from consumers, competitors and other interested parties
• Fee: 
  • Consumer complaints – Free 
  • Competitor complaints – 2,000-2,500€
• Complaints must be submitted via an online form or in writing
• File a complaint
• View decisions

Copy advice

• Copy advice is available to all
• Fee:
  • 750€ per request (issues such as discrimination, decency, social responsibility)

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Liiketapalautakunta

The Board of Business Practice Finland

Keskuskauppakamari, PO Box 1000, 00101 Helsinki, Finland
Tel: +358 9 42 42 62 00 | Fax: +358 9 42 42 62 57
Email | Website

Complaints handling

• LTL handles complaints from consumers, competitors and other interested parties
• Fee: 
  • Consumer complaints – Free 
  • Competitor complaints – 2,000-2,500€
• Complaints must be submitted via email or in writing

Copy advice

• Copy advice is available to all
• Fee:
  • 2,000-2,500€ per request (unfair competition and illicit trade practices)